Privacy Policy

FacelessVideo.live ("we" or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

• Account Information: Email address, username, and profile picture when you register.
• Usage Data: How you interact with the service — video types generated, frequency of use, and access times.
• Input Content: Images, text, or other inputs you upload to generate videos.
• Payment Information: Payments are processed by third-party processors (Creem / Stripe). We do not store your full payment card details.

• To provide, maintain, and improve our services.
• To process transactions and manage your credits.
• To send service updates and security notifications.
• To detect, investigate, and prevent fraud and illegal activities.

We do not sell your personal information. We share it only in these circumstances:

• With service providers who help us operate (e.g., cloud hosting, payment processors Creem/Stripe, AI video generation providers).
• To comply with legal obligations, court orders, or legal processes.
• To protect the rights, property, or safety of us, our users, or the public.

Payment processing is handled by Creem and Stripe, both of which are PCI DSS compliant. We only store payment status and order information — never full card numbers or CVV codes.

We use cookies and similar technologies to maintain sessions, remember your preferences, and perform anonymous usage analytics via PostHog. You can manage cookies through your browser settings, though disabling them may affect some functionality.

We implement reasonable security measures to protect your information. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on applicable laws, you may have the right to access, correct, delete, or restrict the processing of your personal information. You can exercise these rights through your account settings or by contacting us.

Our services are not intended for children under 13. If we discover we have collected personal information from a child, we will delete it promptly.

We reserve the right to update this Privacy Policy at any time. If we make material changes, we will notify you through the service or by email.

For any questions: privacy@facelessvideo.live